PaymentsOffice · A CRG Business Value Proposition · One Page For merchant interviews

Nobody owns your payments P&L.

Sees the costs.
Owns the integrations.
Optimize their piece.
Is accountable for the whole picture.

We operate your payments. You see it on the P&L.

Not consulting. Not a report. We become your outsourced payments team — accountable for every outcome across pricing, fraud, authorization, failed payments, and operations. Measurable impact in 60–90 days. Payback in 4–6 months. Every dollar attributed on the Ledger.

i.

A fractional cross-functional team

Senior operators across pricing, fraud, authorization, disputes, and vendor management — working as an extension of your business. Equivalent to 3–5 specialist FTEs, with deeper expertise than any single hire could bring.

ii.

The Payments Cost & Outcome Ledger

A client-facing platform where you see everything in one place: cost performance, KPI trends, decline reasons, the attributed impact of every change we make. Real-time dashboards for your team. Weekly operating detail. Monthly CFO-grade summaries.

iii.

Proprietary pricing intelligence

We benchmark your rates, fees, and contract terms against what comparable merchants in our book are actually paying. Every pricing conversation is informed by live cross-client data — not vendor slide decks or stale industry reports.

iv.

Managed vendor relationships

We own your PSP, gateway, fraud, and chargeback vendor relationships end-to-end. Reviews, RFPs, renegotiations — and implementation where it makes sense. One point of contact for every vendor conversation and every contract cycle.

v.

Performance-aligned economics

Fixed management fee plus a performance share tied to validated savings. We get paid more when we deliver more. Every year, the upside compounds — because the optimization never stops.

Benefit i.

$640K – $2M+ in net annual P&L

Net value to the merchant after fees. Scales with GMV: $640K at $50–100M, $1.03M at $100–200M, $2.01M at $200–500M.

Benefit ii.

Self-funding from month four

Measurable improvement in 60–90 days. 4–6 month payback. Net positive to the P&L for every month that follows.

Benefit iii.

A team without the hiring

No new FTEs. We cover pricing, fraud, disputes, auth, and vendor management. Your team redeploys to growth.

Benefit iv.

Proof on every dollar

The Payments Cost & Outcome Ledger. Every bps of impact baselined, tracked, attributed by pillar. CFO-grade reporting.